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You are here: Help Guide / FAQ / General Questions

General Questions

Q: Why the colors of hair extensions don't seems exactly as the pictures show or descrition says?
A: Different monitor have different display. And every time, maybe the same color No.will have a little color differentia. Please ask a help from the hair dresser for the colors? code as the international color swatch says.


Q: Can they be straightened, curled?
A: Treat the hair as if it is your own. Use a flat iron/straightener or tongs,even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

Q: Can I dye color the hair?
A: yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can?t get to a salon, alwanys use a good quality hair dye and test a small sample first.

Q: Can I wash & blow-dry the hair etensions?
A: you can wash them as you would your own. Shampoo and conditioner. We also recommend using a hair treatment on them every few  weeks, because the hair is not attached to your scalp,it is not getting the oils it should be. Using a treatment/hair mask will need to wash your extensions too much, about every 3 weeks. The extensions can be blow-dryed on low setting, but it is not recommended to do it too often. It is best to let your hair extensions dry naturally after washing them.

Q: How many pieces Hair for one head?
A: Normally 3packs are enought for a full head, at most 5packs.
You can always use the leftover hair later. If you are using hair over 18" long you might need another pack.

Q:Why are my hair extensions getting tangled
A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water, chlorine and not combing (wide tooth comb) out your hair daily.
Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.

Q. How long does it last?
A : This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.
Many hair extensionist prefer Brazilian or Indian hair becauseit is beautiful and unprocessed which makes it last longer than any other kind of hair.

Q. What type of hair care products should I use?
A : Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very
important to keep it soft and manageable, so use leave in conditioners. You can also use products like gel and hair spray to keep the curls in place,
but make sure to wash your hair and not leave in these products in for a long time.
Recommended shampoos and conditioners: Pantene PROV For treatment and every day use: Olive Oil Hair Polisher.

Q:How to tell human hair with synthetic hair?
A:Human hair has natural protein,it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching,human hair will smell foul when burnning,the human hair will show white smoke.
While synthetic hair will be a sticky ball after burning and will show black smoke, morever,human hair may have few gray hair and split end,it is normal and not a quality problem.